Health Blog Category:

What is your privacy policy?

You can read our privacy policy here.

Who pays for treatments?

In most cases, insurance will cover the cost of treatment. Our billing department will verify your benefits and you will be given a written copy. If you do not have insurance, you may pay out of pocket for your treatment. We will work with you to establish a payment plan if necessary.

What is the billing procedure?

Our billing procedure is very similar to what happens at your physician’s office:

1. We will bill your insurance company, Workers’ Compensation insurance or other insurance.
2. The payer processes the information and makes payments based off of an agreed upon fee schedule.
3. An EOB (Explanation of Benefits) is generated and sent to the patient and to the clinic along with a check for payment and a balance due for the patient.

Can I go to physical therapy without a physician referral?

The state of Illinois does allow partial direct access for physical therapy. That means you can come in for an evaluation. If you have a known diagnosis, you can be treated for up to 30 days without a physician referral. If you do not have a known diagnosis, then you will need a physician referral. In most cases, we can evaluate you and send the report to your physician for authorization for physical therapy.

Some insurers allow you to be seen without a referral while others want you to have a referral, so please check with your insurance carrier.

Will I get a massage at Physical Therapy?

Massage may be a part of your treatment plan. Massage is used for three reasons: to facilitate venous return from an area that is swollen, to relax a tight muscle, or to relieve pain.

What do I do once therapy is completed?

In some cases, patients will need to continue an exercise routine either at home or a gym. Other patients will complete their therapy and be able to return to their normal activities.

Why should I go to Physical Therapy?

More than 50% of all Americans suffer from some kind of pain. Physical therapists are trained and knowledgeable not only in the treatment of pain, but also the cause of the pain. Pain often flares with a movement disorder. Physical therapists can help rectify the disorder and relieve the pain.

Physical therapists assist and educate patients and businesses in preventing injury and reducing risks for injury. Additionally they can work with athletes to screen for potential problems and offer preventative exercise programs.

What happens at my first visit?

1) You fill out intake paperwork or you can bring the completed paperwork with you. You can download it at our website.
2) We accept your therapy prescription
3) We copy your insurance card to verify your benefits. We also copy your drivers license.
4) We copy any reports or prescription lists you may bring with you.
5) You are seen by our licensed physical therapist and will discuss:

• Medical history
• Current issues
• Pain intensity
• How the pain impacts your life and activities
• Your medications, procedures and tests already performed
• Your goals for therapy

6) The actual evaluation then occurs, which can include muscle testing, range of motion, neurological screening, postural assessment, palpation or other special tests.

Do you offer programs for me once I’m better?

Once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to help you determine which equipment may be beneficial and which exercises would be helpful in your continued recovery. Additionally, we allow verified patients to come in to our facility and use our gym.

What types of education/training do your therapists have?

Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a master’s or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.